For those who had been working in Telemarketing or Marketing, and need a fresh reminder of what it has work well for someone else, or looking to see another fresh point of view, or needs a new start, after having bad experiences, learning from these experiences, and capitalize on them.
Here is this Blog from my own life experiences that I had the last 20 years as a Marketing Specialist , with ups and downs, how to react in different situations, and it shows ho to come up successfully, an as a an active telemarketer is quite useful to read about real situations, it will saves you time, and time is money!
This Blog is an accumulation of real and great experiences that I had, bringing me lots of knowledge that I must be share, because after all:
IF YOU DONT SHARE YOUR KNOWLEDGE IT BECOMES :
NOTHING !
Why Telemarketing ?—now days the demand of good
telemarketers is great, even do they
have try to replace the
telemarketer with voice robots, or other systems, the sensibility, and capacity
to interpret the way a customer or a prospect feels can not be replace by a
robot.
The human perception and sensibility are
irreplaceable, we become
the mediator, interpreter of very vital information that makes a person takes
decisions on what to do or not to do, having telemarketing skills
is a great tool combine with sells ,and the earning potential increases
significantly , is one of the must have tools that a successful business person
must have , nothing starts in a business
with out a sell, telemarketing is the first step on that sell, once you contact
a prospect and then you learn from it , there is follow up because the prospect
has potential to buy your product , or you wont qualify it and save a lot of
time and go to the next one .
Abiding by a script and
dialing up a set list of customers can sound overly programmatic and
repetitive. But the responsibilities of a telemarketer are multidimensional.
The never-know-what-you-might-get element associated with calling complete
strangers or receiving calls from them requires a calm, cool and collected
mentality. A central objective is generating revenue for your company. To do so
means burning up the phone lines, tapping into your inner negotiator and being
nimble enough to persuade prospective clients about the merits of the product
you’re selling. Another key objective: serving as the bridge between your
company and the caller, and in doing so, providing the highest quality customer
service possible. Multitasking is also a critical component. As they complete
the sale, telemarketers must chat up customers while simultaneously entering
their information into a company database. Occasionally, telemarketers might
hit a bit of luck when eager customers call them to make a purchase and need only
a calming voice to complete the transaction.
The Bureau of Labor and
Statistics projects the telemarketing industry will grow 7.7 percent by 2022,
creating approximately 19,200 new positions.(in the USA)
On this Blog we will comment and share knowledge about different subjects :
ENERGY, ATTITUDE, SELF CONFIDENCE, PRODUCTIVITY, CALLING TECNICS, FOCUS, GOAL SETTING, GOOD HABITS , PRODUCT KNOWLEDGE ,ORGANIZATION ,SELF STEAM , SCRIPTS- PITCH, OBJECTIONS ,TRAINING , and the different derivations on all the subjects .
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